Telehealth Platform

 One-click allows you connect to receive Telehealth services easily and securely with no downloads or passwords required. 

 Use the telehealth platform with peace of mind. We meet worldwide security requirements. 

 Providers can securely admit third party participants such as interpreters and other specialists into the room. 

 The customizable waiting room editor enables patient engagement, education and triage while patients wait.  

 Providers can safely and securely transfer files to patients during the consult. 

 Platform has an inbuilt electronic note taking system which allows providers to take and download patient notes 

 The patient queue allows you to see that your next patient has checked in and the amount of time they have been on the queue. This will allow easy triage of patients.

  The check-in process is very simple. At ThriveHealth.digital we want your patients to experience the same level of customer care they would directly from you. Patient experience is key in the design process.

 We provide a Business Associate Agreement (BAA) with all of our accounts, even our free version. Sign up today to download your business associate agreement (BAA).

 See patients from anywhere in the world using your mobile /handheld devices.

Customize and personalize your waiting room with text, pictures, and videos for your patients to enjoy while waiting for you. 

  ThriveHealth.digital features high-quality video and audio to ensure you and your patient have the best experience possible. 

Absolutely no downloads, no implementation fee, no plugins, nothing to install. ThriveHealth.digital automatically works in any browser.

 No need to download software or create an account. Just use a browser on a computer or device with a camera and microphone. 

 See your doctor from anywhere, just click their personalized room link (e.g., 

https://YourDrsName.thrivehealth.digital//) to join them for a video call. 

All data is encrypted, your sessions are anonymous, and none of your information is stored. We adhere to HIPAA, PIPEDA, and GDPR data privacy requirements.

1. Restart your computer: restart your computer before your first call.
2. Wifi: be close to your wifi router, make sure no other parties on the network are using up the bandwidth, and you don’t have a lot of browser windows open.
3. CPU/GPU usage: ensure no high-intensity programs are running on the computer

The following steps should be done by you and your provider:
1. Use headphones
2. Reduce the volume of speakers
3. Move the microphone away from the speakers

  As a patient, you are not charged by ThriveHealth for the use of the platform. The cost of the appointment would be decided between you and your provider.

Due to the reliability on bandwidth and other technical issues, your call may disconnect. If it disconnects, refresh your browser and re-enter the room.